Louis Malle Represents India In His Documentary As A Parallel

Louis Malle represents India in his documentary as a parallel world, but what aspects of it make it look so different, and so special? Why is it so distant from the Western World? Phantom India shows that beneath the obvious differences between Malle’s culture and India’s, the same values and principles are at work in both. The film demonstrates, through the analysis of many everyday life situations, that even the most rural areas of India are affected by capitalism and globalization. French backpackers interviewed in the film claim that â€Å"India has so many beautiful things it doesn’t make you want to leave†. Western society has in fact many defects that incentivize people to escape it, including the fact that it gives money too much†¦show more content†¦As a matter of fact, even marriages relate to the economic situation of the individuals. Proposals and contracts for marriages can even be found on the newspapers, since they are all about castes and not love at first sight. The narrator reads an example of one, â€Å"Seeking an accomplished young woman, light-skinned, non-kuska, for single man, masanad prakaranam, 34 years old, government employee. Send horoscope†. As we can notice, this contract states specific terms, and it’s not an announcement from a lonely single heart that could not meet any women to satisfy him. From Malle’s representation, women in India are treated as trophies, since they need to be of a sp ecific type to satisfy men, depending on preferences and personal taste. Therefore, to have a better future than the one they were born in, they need to marry a man in a caste above them. Malle describes them in one scene as â€Å"very beautiful, especially in the southern villages†. He states that â€Å"they wear their fortune on them†, indeed â€Å"their noses, ears, necks, wrists and ankles are all covered with solid silver jewelry†, and the wealth they wear is â€Å"incomprehensible in such a poor country†. How these women obtain all this wealth is still a mystery, the reason why they do it is the most relevant aspect though, which is to obtain these richer men attention. Malle, by talking to Westerners, demonstrates us that although no one can actually really escape civilization and all its negative perks, such as

Innovative Teaching Strategies For Developing Students s...

Innovative Teaching Strategies to Develop Student’s Critical Thinking As a result of the persisting, dramatic advancement of knowledge and technology in the medical field, it is absolutely essential that nurses embrace the idea that the learning process they began in nursing school, must continue throughout their entire career (Yildirim, Ozkahraman, Karabudak, 2011, p. 176). The development and ongoing cultivation of critical thinking skills is central to their ability to take on new ideas and incorporate new information into their practices. The new era of healthcare ushered in both by technological advancements and by the Affordable Care Act is placing new and challenging demands on nurses. In order to succeed in the modern medical industry, nurses must be taught â€Å"...how to think, rather than [simply] what to think† (Yildirim, et al., 2011, p. 176). The Construct of Critical Thinking According to Penn (2008), critical thinking has become one of the most rapidly growing and significant trends in healthcare within the last 30 years. Following along with that trend, the nursing profession has moved away from task-oriented practice to a model based on assessment, comprehension, judgment, and informed decision-making, all of which rely heavily on a nurse’s ability to think critically. Measures involved in the critical thinking process include evaluating the evidence, identifying the influencing beliefs, interpreting by way of multiple perspectives, evaluating theShow MoreRelatedSternberg s Triarchic Theory Of Human Intelligence867 Words   |  4 PagesSternberg s Triarchic Theory of Human Intelligence History of the Intelligence Theory The history of Sternberg s Triarchic Theory of Human Intelligence can be traced back to 1977, 1985, and 1995. Robert Sternberg s principal proponent of this intelligence theory. 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Physiological Changes free essay sample

In order to compensate, more salt is added to the diet. This can contribute to, or exacerbate, a pre existing high blood pressure condition. Changes to the gastrointestinal system can seriously affect the overall body of an older adult. Reduced saliva and imbalanced stomach acid contribute to dehydration and bowel problems. Ulcers can result from the imbalanced stomach acid and limited movement. Sometimes these can become bad enough that surgery is necessary. Then, the person is exposed to a higher susceptibility of alternate infections and secondary problems. Decreased muscle mass causes a lack of physical strength and endurance. Overall body composition begins to change in the older adult. Fat in the body increases as muscle mass decreases. Joints stiffen as glucosamine is lost. Ligaments between bones loosen. When an older person tries to walk, just as they did before, they can likely have a fall. This can lead to broken bones. We will write a custom essay sample on Physiological Changes or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Within the body’s organ system, plaque begins to build up in arterial walls. Increased blood pressure causes the heart to work harder. This is one explanation for the decreased energy and stamina in older adults. With decreased circulation comes a lack of oxygen throughout the entire body system. Dry skin and general forgetfulness becomes common in the older adult. Cognitive decline begins to happen along with the physical changes occurring with age. Illness, disease, memory loss, and changes in a person’s environment can all contribute to physiological decline. Due to lack of physical exercise, proper hydration, and lack of oxygen, emotional stress becomes a serious issue. As stress levels increase, physical stress increases. This cycle becomes reciprocal in nature. Hormonal changes occur simultaneously. This can be detrimental to body’s ability to process vital nutrients in the dietary intake. The imbalance in hormone levels causes issues with insulin and glucose levels. Lack of hormonal balance and dehydration contributes to poorly maintained nerves. Stress is both a result of these changes and a contributor to them. Hearing loss impacts a person’s social abilities and can lead to isolation. Some older adults may be embarrassed at their lack of ability to hear or understand everyday conversation. They tend to withdraw from social opportunities and become susceptible to depression. Along with hearing loss, comes lack of vision. Cataracts, lack of sensitivity to light, and decreased blood supply to the retina all contribute to the inability to correctly see in one’s environment. This can lead to accidents within the living space. The last factor to consider is socioeconomic status. During retirement, income may decrease and medical costs increase. One of the first areas impacted is the affordability of food containing proper nutrition. Social events are not always accessible. These environmental changes coupled with the physiological changes can accelerate physical and mental decline. Supportive services do help to increase both longevity and the quality of life.

Marijuana For Medical Use Essays - Herbalism, Medicinal Plants

Marijuana For Medical Use Marijuana for Medical Use For many years the United States government has prohibited some drugs, such as marijuana, from being sold in the marketplace. Yet, even with prohibition, marijuana use has only decreased minimally. Because of its illegality, only the bad aspects of marijuana use have been made known. However, there are many positive aspects of marijuana legalization, including its application concerning medical cures. As of today, in most of the states, marijuana is classified as an illegal drug. However, due to its proven medicinal purposes, the drug should be made available for sick people to use. Marijuana has been used for multiple purposes prior to the birth of Christ. Marijuana originated in the Middle East. China played an important part in marijuana's history. Hoatho, the first Chinese physician, used cannabis for medical purposes as a painkiller and as an anesthetic for surgery stated Morgan (5). China was not the only country that used marijuana as a medicine. For example, in Thailand it was used to stimulate the appetite of people who were ill. It would make them sleep, and counteract diarrhea, states Thompson (10). Clearly, we can see that the use of marijuana began as a medicine, and with more research we can find better uses of marijuana as for medicinal purposes. Marijuana is very helpful in easing the suffering of the sick but it also creates side effects. The scientific evidence p ublished to date indicates that marijuana has a broad range of psychological and biological effects, some of which are harmful to human health. Marijuana has different effects on the nervous system and on behavior. Marijuana impairs motor coordination and affects tracking ability and sensory and perceptual functions important for safe driving. It also impairs short-term memory and slows learning, said Webster (3). Marijuana smoke is a complex mixture that has many chemical components and biological effects similar to tobacco smoke. However, it also contains some different ingredients. This suggests the strong possibility that marijuana, like tobacco, could lead to lung cancer, or create respiratory distress. Smoking marijuana also causes changes in the heart and circulation that are characteristic of stress states Morgan (5). Current evidence has shown marijuana also causes some chemical changes in the brain. After exposure to this drug, there have been reports of effects on brain e lectrical activity in human beings and in animals. Marijuana also has been found to produce an acute brain syndrome. This is a more severe mental problem consisting of confusion and loss of contact with reality stated Berger (8). The main reason that the United States Drug Enforcement Agency doesn't want marijuana use to be legalized is because there is no evidence to date that proves that marijuana is an effective drug when used for medicinal purposes. Scientists have researched this drug for twenty years and have yet to produce reliable scientific proof that marijuana has medical value. New findings show that marijuana is acutely harmful to AIDS and cancer patients because the active ingredient in marijuana acutely reduces the white blood cells that fight off infection. The United States Drug Enforcement Agency agrees with police departments that if marijuana use is legalized, crime could increase due to a higher number of users. Statistics have proven that eventually these mariju ana users could become addicted and crime could increase. These users would need to purchase the drug, and as the need increases, more money would be needed to fund this habit. There are also many advantages of smoking marijuana for medicinal purposes. Persons suffering from the advanced stage of AIDS find that marijuana stimulates their appetites. They are able to digest foods to gain strength and prevent emaciation. Glaucoma patients have discovered that using marijuana has prevented them from going blind by diminishing their sight retardation. Surveys were given to glaucoma patients and they reported that they all preferred smoking marijuana instead of paying for the expensive medication that basically had the same result. Cancer patients use marijuana to alleviate the severe nausea that is a side effect of chemotherapy. Cancer chemotherapy is one of the most developed treatments utilized during the past few decades in an effort to combat this fatal disease. Chemotherapy attacks the cancer cells,

Sedimentary Rocks

Sedimentary Rocks Sedimentary rocks are from sediments collected from the streams and buried beneath in a process commonly referred to as geologic. This is due to geographical effects such as the tectonic forces controlling the progression of weathering. The process leaves a complicated record thus the different kind of sediments form the deposits. (Strahler, 13) The categories include Clastic, Chemical and Biogenic. Water and wind sorts some sediment to be almost of the same size thus commonly referred to as â€Å"well-sorted†.Advertising We will write a custom essay sample on Sedimentary Rocks specifically for you for only $16.05 $11/page Learn More Conversely, there are particles of different sizes especially those sorted by the ice and huge mass wasting with a reference of â€Å"even unsorted† or â€Å"poorly sorted†. Sediments take a variety of individual shapes from rounded, sphericity or angular. Well-sorted sediments are caused by prolonged erosio n or weathering. Sedimentary rocks can also form from the biogenic deposits such as the foraminifer formed from planktons cells that covers wide area of the ocean floor or the chemical deposits such as the salts formed from magnesium, potassium or sodium chloride found near salt lakes like Lake Bonneville in Utah. The volcanic sediments form clasts, which are originally volcanic. (National Atlas of United States) Formation of sedimentary rocks Deposits and burring of these types of sediments in a process known as â€Å"lithification† causes the formation of new rock known as the sediment rock. (U.S. Department of Interior Survey, 2010) The rock depends on the material or type of sediments and the process. Formation of rock beds occurs from sedimentary particles, which lay in distinct strata. The composition of the sedimentary rocks overtime changes depending in the deposition process and mineral composition. This aspect is what makes the adjacent strata different from the pre ceding one. The boundary between the layers referred to as the â€Å"bedding surface† thus the origin of the term â€Å"Rock Bed†. (Strahler, 13) The presence of the bedding surface enables the geologists to be in a position of telling the ages and is the indication that the rock was once sediments thus the term â€Å"Sedimentary Rock†. Various processes are involved in the formation process: â€Å"lithification†. They include compaction a process that reduces the pore space in the sediments because of the weight of the superimposing layer. Secondly is the cementation process where substances dissolves in pores through which water precipitates to form matter that joins the layers strongly together. Lastly is the crystallization process where new crystalline minerals bond the old ones.Advertising Looking for essay on geology? Let's see if we can help you! Get your first paper with 15% OFF Learn More The classification of sedimentary rocks falls into the following categories. Siliciclastic rocks or clastic made of sand quatz commonly referred to as resistant minerals like Lithics and fledspar mixed with clay minerals, which form from withering of iron oxides such as feldspar: orthoclase or kaolinite. Chemical and Biogenic or biochemical rocks form from liquid solutions such as calcite that reacts with hydrochloric acid to exist as either micrite; muddy line or limestone. (U.S. Department of Interior Survey, 2010) The clastic rocks is a composition of visible grains of quartz sand and clay grains mixed together while the chemical and biochemical forms from splitting of minerals that are in solution state. Silica is made of materials that do not dissolve in water and have silica as the main component transported either as sediments at the bottom of the water or suspension. This aspect makes the clay grains and visible sand grains to mix and deposit together. On the other hand, the minerals that are in solution st ate easily dissolve in water. They deposit together without traces of silica. The geologists tend to specialize on the siliciclastic rocks because of the various groupings that others have hypothetically made discovery. (Strahler, 13) The mineral deposits that are in solution form separates from the solutions through precipitation from the water thus concentrating the salts. This helps to classify them as chemical rocks while the biochemical rocks are as a result of plants and animals remains especially those involved with marine life, which draws them from the solutions for formation of the skeletons, which eventually die to form the sediments. Other biochemical rocks include the coal and peat but forms in the presence of clastic rocks such as sandstones or shales. The integration of minerals to form sediments makes the classification difficult due to inconsistency involved. This means that researchers have an uphill task to come up with a straightforward way of classifying them. National Atlas of the United States. â€Å"Distribution of Sedimentary Rocks.† 2010. Web. Strahler, Alan. H. â€Å"Introduction to physical geography† (Fifth Ed). 2009Advertising We will write a custom essay sample on Sedimentary Rocks specifically for you for only $16.05 $11/page Learn More U.S Department of the Interior survey. â€Å"U.S Geography Survey.† 2010. Retrieved from https://www.usgs.gov/science-support/osqi/yes/resources-teachers/

The History of the Computer Mouse

The History of the Computer Mouse It was technology visionary and inventor Douglas Engelbart (January 30, 1925  Ã¢â‚¬â€œ July 2, 2013) who revolutionized the way computers worked, turning it from a piece of specialized machinery that only a trained scientist could use to a user-friendly tool that almost anyone can work with. During his lifetime, he invented or contributed to several interactive and user-friendly devices such as the computer mouse, Windows operating system, computer video  teleconferencing, hypermedia,  groupware,  email, the  Internet  and much more. Making Computing Less Cumbersome Most of all, though, he was known for inventing the computer mouse. Engelbart conceived of the rudimentary mouse while attending a conference on computer graphics, where he started thinking about how to improve interactive computing. In the early days of computing, users typed codes and commands to make things happen on monitors. Engelbart thought an easier way was to link the computer’s cursor to a device with two wheels- one horizontal and one vertical. Moving the device on a horizontal surface would allow the user to position the cursor on the screen. Engelbart’s collaborator on the mouse project  Bill English built a prototype- a hand-held device carved out of wood, with a button on the top. In 1967, Engelbart’s company SRI filed for the  patent on the mouse, although the paperwork identified it a little differently as x,y position indicator for a display system. The patent was awarded in 1970. Computer Mice Hits the Market Before long, computers designed to work with a mouse were released. Among the first was the Xerox Alto, which went on sale in 1973. A team at the Swiss Federal Institute of Technology in Zurich liked the concept as well and built their own computer system with a mouse called the  Lilith computer, sold from 1978 to 1980. Perhaps thinking they were on to something, Xerox soon followed up with  the  Xerox 8010, which featured a mouse, ethernet networking and e-mail among various innovative technologies that have since become standard.   Ã‚   But it wasnt until  1983  that the mouse started to go mainstream. It was that year that Microsoft updated the MS-DOS program Microsoft Word to make it mouse-compatible and developed the first PC-compatible mouse.  Computer manufacturers such as Apple, Atari and Commodore would all follow suit by debuting mouse compatible systems as well.    Tracking Ball and Other Advancements Like other present forms of computer technology, the mouse has evolved significantly. In 1972, English developed the â€Å"track ball mouse† that allowed users to control the cursor by rotating a ball from a fixed position. One interesting enhancement is technology that enables wireless devices, a fact that makes Engelbarts recollection of an early prototype almost quaint. We turned it around so the tail came out the top. We started with it going the other direction, but the cord got tangled when you moved your arm, he said.   For an inventor who grew up on the outskirts of Portland, Oregon and had hoped his achievements would add to the collective intelligence of the world, the mouse has come a long way. It would be wonderful,† he said, â€Å"if I can inspire others, who are struggling to realize their dreams, to say if this country kid could do it, let me keep slogging away.

Globalization and neoliberalism Essay Example | Topics and Well Written Essays - 250 words - 1

Globalization and neoliberalism - Essay Example With the Indian neighborhood, they act out their Indian culture. Specifically, the youth act out their Indian American youth culture. Such culture is characterized as musical and dance to the fusion of American hip hop, techno, and reggae with Hindi film music and bhangra. In addition, the Indian American youth they use Indian style nose rings and bindis to complete their cultural trimmings. The American Indians Indian body art to complete their Indian American description (Maira 33). John Clarke, Stuart Hall, and other theorists belonging to the Birmingham school emphasized the American Indians create a unique culture by setting up social rituals which underpin their collective identity and define them as group. The group adopts and adapts material objects and acknowledges them in distinctive styles which express the collectivity embodied in rituals of relationship and occasion and movement. This can be called ritual. Ritual is used in the sense of cultural practice that makes an â€Å"agreement† between enduring cultural structures and the current situation. The Birmingham theorists classified the second generation Indian Americans as a subculture. The latter blurred the link between the cultural construction of youth as a distinct category and the creation of a teenage market (Maira 34). The Birmingham theorists emphasized the Indian youth culture are based on rituals that resist the values inherent in the dominant culture or the overall disposition of cultural power in society as a whole. The creation of a subculture is to comply with the personal, economic, and political crisis that American Indian youth are confronted as they reach adulthood. David Harvey (Harvey 25) affirms the Maira theory of Neoliberalism. The American Indian youth must survive in the American Environment. To do so, the American Indian must comply with neoliberalism concepts. Under the concept, the American Indian â€Å"blends† into the American economic environment in order

Article literature review Essay Example | Topics and Well Written Essays - 500 words

Article literature review - Essay Example To determine the degree of standardization of advertising practice in perfumes, apparel and cosmetics in five European countries, a research study, with the use of content analysis, was conducted by using several editions of Vogue magazine. Prior to the study, it has been recognized by Sommers and Kernan that standardization of advertisements is â€Å"possible when the product serves the same needs across culture such as beauty, love and fear† (Seitz & Johar, 1993). This is the reason why the products that will be included in the study are perfumes, cosmetics and apparel, which are all considered beauty products. The three brands of perfume covered by the study were Yves Saint Laurent â€Å"Y†, Paloma Picasso and Lancome Tresor. The apparels included were Guess, Chanel and Giorgio Armani. Helena Rubinstein, Guerlain and Lancome Definicils were the cosmetic brands included. The countries chosen for the study are Spain, Italy, France, Germany and UK because of its very di verse cultures. The different print advertisements of the said products were examined according to picture, size, color, general layout, caption and explanatory text (Seitz & Johar, 1993). The results of the study confirmed the hypothesis that perfume advertisements were more standardized than apparel or cosmetics (Seitz & Johar, 1993). Moreover, the study also corroborated that â€Å"apparel advertisements were more localized than perfume or cosmetics† (Seitz & Johar, 1993). The study made presents itself as a guide for European advertisers who must take into consideration the anticipated development that the different European countries will continue to merge into a single market; thus, a need to have a unified brand image (Seitz & Johar, 1993). Having standardized advertisements will benefit global companies as it would mean economies of scale in advertising expenditures. Advertisers however must

Othello William Shakespeare Essay Example for Free

Othello William Shakespeare Essay * William Shakespeare created one of his most famous plays Othello to investigate in an influential manner the unrelenting issues of racial discrimination and gender equility. Based on the tale ‘Un Capitano Moro’ (The Moorish Captain) by Giovanni Cinthio, Othello was written during the epoch of 1603. Due to the actions of Othello, in the midst of a small cast, there is an exploration of sexual jealousy, and thus this play has earned a title of a domestic tragedy. * In this, the final scene depicts how the tragic hero Othello acquiesces to his incurable blemish and reaches his cessation. The foreseeable ending is cathartic for the audience to experience catharsis, as they experience a passionate feeling of trepidation and pity. Shakespeare shows how he is able to differentiate an individual’s personality in the unchanging hierarchy of his society. * This was achieved through the Turkish invasion in Cyprus where the Venetians fought purely for national identity. Intertwined in the play, the Machiavellian character of Iago brings a certain rise to chaos and blurs out all the lines between appearance and reality. Saying this, by Shakespeare’s intense use of language, the emotional engaging final scene, brings back a certain order; giving light to issues of truth, race and female insubordination and defining the central protagonist. Context: * Written between 1601 and 1604, Othello’s context is based around the eras of the Elizabethan and Jacobean epochs of English history. Between the two different periods, the Renaissance ideologies are greatly encompassed. These ideologies are that of a cultural movement occurring throughout Europe in the 14th to the 17th centuries. In the crux of this era, a deep understanding of characters and issues in Othello may perhaps be attained from the initial actions of the play, being set in one of the foremost cities of the Italian Renaissance. Moreover, this period also brought with it the Protestant Reformation which was commenced by Martin Luther which viewed the refusal of medieval Christian values. The Protestant theology believed that God’s divine plan of rational and moral logic was constant throughout society; one which developed in the unchallengeable hierarchy. * The Chain of Being was the reason for such order whereby it relegate all beings to ones rightful place and purpose in the universe. To preserve such a harmony, people had to develop reason and intellect to rule their emotions. In difference to such strict array, the Renaissance also gave rise to Humanism. Pico Della Mirandola here declared that â€Å"one could become as low as an animal or through intellect and imagination become equivalent to God, at least in understanding†1, which I believe may have shaped Shakespeare’s traditional thinking in Othello. * The selection of using a black tragic hero was indeed controversial, and furthermore those â€Å"Blackamoors† in Shakespeare’s previous dramas were without a doubt wicked. This is exemplified through Aaron in Titus Andronicus where this drama exclaimed ‘If one good deed in all my life I did, I do repent it to my very soul’(Act 5, Scene 3). Due to the conflict with Spain during the Elizabethan period, Blackamoors arrived in England and were reduced to servants or slaves. Therefore it is obvious that the audience of the era would have seen Othello’s superior military position as a serve rebellion to natural order. * Nevertheless, although the importance of race in Othello, it is essential that the audience recognises that the play is created primarily for the concern with class and subordination rather than forceful racism. The historical and geographical setting also plays a major influence in bringing various amounts of symbolism to the play. Venice was seen as a locus of Christian civilisation, rational order, culture and prosperity. It was also linked with poisoning as it was the birthplace of Niccolo Machiavelli. Moreover, the city was at the forefront of the battle, between the Christians and the Turks; who were seen as malicious, barbaric infidels. * The conflict was move to the island of Cyprus in 1570 which was a place isolated from civilisation and allied with Aphrodite, the goddess of love- and thus deemed a place of wild infatuation. Therefore we can see how this setting is able to show Othello’s inner conflict and dichotomy of identities; between the civilised and the barbaric, the Christian and the Pagan, the good and the evil within himself. Theme 1: Women * According to the time that the play was written in and the general hierarchy within Venetian society men hold all the power and women are considered to be of low intellect. Yet it is the women that speak the most sense throughout the play and it is also the women that are able to trust other characters in the play. Each woman represents a different social level, Desdemona being the highest and Bianca being of the lowest. Each sexual relationship in the play provokes some jealousy between the couple. * Bianca does not appear in the play as much as the other female characters yet her presence is key to the death of Desdemona as well as other play themes. Iago often refers to her as a prostitute, A house wife that by selling her desires, Buys herself bread and clothes. She has fallen in love with Cassio, yet he does not speak of his returned affection for her due to his desire for status, and her social standing would affect this dramatically. She is the jealous partner in this relationship and expresses this when Cassio produces Desdemonas handkerchief, which Iago has planted in Cassios room. * As Iagos wife and Desdemonas lady in waiting Emilia helps link Iagos plan. It was she whom supplied the Desdemonas handkerchief for Iago. This helps Iago distort Othellos views about Desdemonas fidelity. It is interesting that she does not question Iago too much when she gives him the handkerchief, it could be considered that this illustrates female ability to trust in the play. However she also remains ignorant of the entire plot until the end, when her life comes to an abrupt ending, at the hands of her husband, Iago. She often failed to think before saying and performing some action. This, without much thought, uncovers her husbands plan, but she fails to consider the consequences for herself. This is very different to her husband, who seems to plan out every word in order to get the right response. It is apparent that this is quite an unhappy marriage, made clearer through their dissimilar personalities. She has many honorable qualities such as her honesty in addition to her loyalty towards Desdemona. Iago does not treat her like his wife until he requires something; this shows this marriage was purely one in order to gain status among piers. * Throughout the play Desdemona is a symbol of innocence and helplessness. However on first encounter with her she appears to be mature and quite perceptive of events around her. Iago often tells Othello that she is unfaithful. It seems that she refuses to accept what is happening. Her views are impartial. She has a tendency to be sympathetic towards other peoples situations, like Cassio. This also further inspired Othellos jealousy when Iago pointed out they were speaking in privacy. She often pays attention to other peoples thoughts yet remains cynical if they differ to her own. She has a loyalty to her husbands in all aspects of life, whether it is mental or physical. If Desdemona had been an emotional void then Iago would not have succeeded in his plan. This would have meant that she would not have lied to Othello about losing the handkerchief, which she did so as not to hurt his feelings. However Othello sees this as an attempt to deceive him and conceal the alleged truth about her affair with Cassio. Even her final words, indicate that she blames her death on herself, and not her jealous husband. * Othello was indeed a tragedy, in which out of the three women that are introduced, only one survived. Although the women were all rational in thought and trusting, their trust was often misplaced, in gentlemen like Iago. As well as this regardless of their intellect and contemplation of events around them (in some cases) this was not enough for them to rise up in society, as women had no opinion in the time of the play. Although Shakespeare undertook many modern day ideas, he did not do this for a modern day society, as it would not have allowed so many events to occur, and it would not have been considered realistic by the viewing public. Theme 2: Appearance vs Reality. * When we are able to see the hidden truth in the closing scene of Othello, the distinct battle between appearance and reality is concluded, giving a clear exposure to the understanding of all the characters and issues of the play. Notably, productions of Othello during the Elizabethan epoch would have used a white actor as the protagonist, and masked their skin with black makeup. * This ultimately emphasises the immense difference between external appearances and the internal reality, whereby the obvious dishonesty of the white Iago is juxtaposed with a fundamentally dignified black Othello. This is further promoted by the lines of the Duke in Act 1, who confirms that ‘If virtue no delighted beauty lack/ Your son-in-law is far more fair than black’. * Iago has the ability to clearly identity the fraud of appearances; as also he is the most likely to lie, he gains a trust from all characters in the play which concludes as being fatal to Othello. Iago further says ‘I am not what I am’, as he is able to put on a fake honesty in society and only tells of his wickedness in soliloquy with the audience. * Thus wickedness allows Iago to affect the thinking of Othello and moreover creating a crude image that ‘Cassio did top  her’, hence believing his obscure reasoning and logic and making Othello take this as the truth leading to his disastrous endings. The soubriquet of â€Å"Honest Iago† is continually reiterated by Othello, Cassio and Desdemona; hence it is cynically mocking those he wanted to deceive. Moreover, in the closing scene, the truth is slowly revealed as Iago is finally revealed as the villain who he is seen by the audience throughout the whole play. * Although, in the final resolution to ‘never speak word’, Shakespeare is able to penetrate the message of the very mysterious and inevitable human nature which Iago represents. Actions made by Othello are depended on the characters ability to not see things. He is able to blame and prosecute Desdemona even though he never witnessed her so called unlawful act against him, and Emilia- although she does witness Othello’s extreme anger and sadness over the loss of the handkerchief- she does not properly see what her husband has done to cause this. * Thus it is obvious to see how the importance of the ‘eye’ imagery in the final scene as it helps to demonstrate a material realisation of the actual fatal truth. Once Othello has committed his own suicide, Iago is invited by Lodovico to ‘Look on the tragic loading of this bed/ This is thy work. The object poisons sight, let it be hid’. * Formerly, Iago poisoned Othello by pouring ‘this pestilence into his ear’. Conversely, it is as though Shakespeare is parodying the heroes need for ‘ocular proof, as it ends as the eye which receives the poison; with the man himself Othello being a part of the typical ending for a Shakespearean play, a horrific massacre. We then gain an understanding from the conclusiveness of death a certain reality and moral implication on issues of truth within the final scene. * Furthermore, it is only a given that Emilia protects Desdemona as ‘the sweetest thing that ere did lift up eye’, followed by Othello confirming his own wife’s truthful innocence by declaring of her look that ‘This look of thine will hurl my soul from heaven’. Hence in the closing scene of the play, Shakespeare uses both visual and auditory imagery to show the difference between appearance and reality and deepen our understanding of the character Othello. Theme 3: Order and Chaos * The final scene, due to Elizabethan context, brings to place the restitution of order; which helps to reunite the characters with concerns they have detained throughout the play. All Shakespearean plays depict a hierarchic society to maintain the cosmic laws of God. * A great amount of torment in the 17th century came from this Great Chain of Being, as a disturbance of this order possibly would force the world into great chaos, one which out does any of the kind. Othello is given two roles in this, one as the creator of chaos, and the other, the protector of order. Being held at high regard as the military general gave him the label of a hero and defender of Venetian civilisation. * However, due to his race and colour, Othello also was seen to be threatening the white authority of the state. Much the same of the island of Cyprus, Othello was colonised by Venice, and used, however never fully becomes a Venetian. * With social fears of miscegenation, Othello’s position as an outsider was forced upon him, and hence by Brabantio’s repulsion at the harsh image of a ‘black ram tupping your white ewe’. Yet, like all Shakespearean plays, order is restored in the final scene. In this scene, Othello is able to re-establish himself as a heroic soldier through his suicide, by getting rid of the barbaric Turkish enemy. Through the uses of chaos and order, it represents the battle between Christians and Infidels. In the closing scene of Othello, Emilia reiterates ‘play the swan/ and die in music’. * This natural imagery says that it is possible that the laws of nature or religion are extremely powerful in society. This belief is further exemplified through the religious turmoil of the previous century, as Protestants were harshly persecuted under the rulings of Queen Mary I. * Thus, it is obvious how religious devotion kept world order. We can further link Othello’s character to black magic and a pagan history through items such as the handkerchief, illustrating the disorder of the unknown to the Venetians. This is further linked with Christopher Marlowe’s, Doctor Faustus who is able to create a sense of disorder through his associations with the devil. Saying this, at the ending of Othello, Shakespeare verifies that chaos and disorder can occupy the microcosm of an individual. * As Othello states ‘Perdition catch my soul/ But I do love thee; and when I love thee not/ Chaos is come again’, we can see how he foreshadows an expression of self chaos at the loss of Desdemona’s love. Next to the ‘temptation scene’ of Act 3, we see how Othello succumbs to the ‘green eyed monster’ of pure jealously brought on through Iago’s evil mind games. * This extremely powerful human emotion releases the beast hidden in Othello. This can greatly be seen in the breakdown of his language which has been his tool to command order throughout the whole play; typical of his contextual authority. He cries ‘Pish! Noses, ears,/and lips. Is’t possible? Confess-handkerchief! O/devil! ’, illustrating his confused mind and disorderly insecurity over Desdemona’s fidelity. However, as the play closes, Shakespeare leads Othello back to person order. * In ‘killing himself to die upon a kiss’, Othello is able to seal his bond with his sweet and innocent wife, Desdemona and eventually dies in an act of love. Ultimately, the final scene of Othello, illustrates to the audience the utmost importance of the restoration of order, in terms of both social structure and the individual. Conclusion: The final scene of Shakespeare’s Othello, offers us a sometimes erratic, emotion and foreseeable series of events. However this type of ending is extremely effective. It is in agreement with various traditional Aristotelian tragedies by the way it involves an intense feeling of pity and fear for the audience’s entertainment. Moreover, the exaggerated ending of the play brings intensity and incites the readers to look upon the nature of the characters in the various issues amongst the play. Mainly, in the final scene, we see the flaws of the tragic hero, the Machiavellian disposition of Iago, the way women are seen and positioned in Shakespearian context and lastly the necessity of order after the use of chaotic dimensions. Ultimately, the various emotions and thoughts put upon the audience in this final scene of the play Othello, helps promote and illustrate how it is one of Shakespeare’s most intriguing and controversial plays.

Microwave Ovens :: essays research papers

Microwaves are low on the electromagnetic spectrum. The electromagnetic spectrum is a range of all the possible electric radiation. Frequency of a wave is the number of waves per second and the frequency of a microwave is between 300 MHz and 300 GHz. The wavelength of a wave is the distance from one peak of a wave to the peak of a following wave and a wavelength of a microwave varies from one millimeter to thirty centimeters. The frequencies range from ultra high frequency to super high frequency to extremely high frequency. The microwave was discovered by Heinrich Hertz and predicted by James Clerk Maxwell. In 1864, James Clerk Maxwell theorized about microwaves until he predicted equations that would prove the existence of microwaves. In 1888, Heinrich Hertz took these equations and used them in an experiment. He made an apparatus that produced waves and detected these waves. The experiment displayed the different wavelengths of certain waves, such as the short wavelength of microw aves. The discovery of microwaves permitted it to be used for commercial purposes. Microwave ovens are the best example of a commercial usage of microwaves. Microwave ovens use microwaves at a frequency of 2450 MHz. The Microwaves travel and cause the water, fat, and sugars to vibrate resulting in the food’s temperature rising. This type of energy is called Dielectric energy. This benefits the food making process and anyone who buys TV dinners. Another instance of microwaves is cell phones. Cell phones use an antenna and a little transmitter to connect to the microwaves emitted in the air. To make cell phones more attractive for buyers, they minimized the transmitters and antennas. The microwaves used in phones make it possible for a person to receive calls from any location, this is especially important in emergencies. Broadcasting transmissions, such as cable TV and the Internet, use microwaves to transmit the signal in order to broadcast. These two sources that use microwaves permit faster communication between all areas of the world. These two sources th at use microwaves are the most popular ways of entertainment for most of the United States. The commercial industry benefits from these products that use microwaves. Current studies prove indecisive about the effects of microwaves. Microwave ovens can cause damage to the eyes. If a person were to press their face on the microwave oven, it can cause cataracts in the eyes. The best advice to protect against this effect is to stay a couple feet away according to Dr.

Gatto’s Against School

â€Å"Gatto’s Against School† In John Taylor Gatto’s â€Å"Against School†, the author describes our educational system, from a teachers’ point of view, as boring. Not only are the students bored, but the teachers are as well. Gatto asserts that, â€Å"Teachers are themselves a product of the same twelve year compulsory school program that so thoroughly bore their students and school personnel†¦Ã¢â‚¬  (683). If the teachers aren’t happy with and are bored of the educational system, the students aren’t going to have the want or drive to learn.Students want to be engaged by the teachers. If the material they’re teaching isn’t reacting to the students than maybe it’s time for a change? Like Gatto, I believe that most students only want to learn about something that they have a vested interest in. If they don’ have any interest in it, then of course they are going to be bored. Gatto suggests ways of fixin g the â€Å"boredom† within the student.The author asserts that, â€Å"Instead of receiving schooling that bores them, we encourage the best qualities of youthfulness- curiosity, adventure, resilience, the capacity for surprising insight-simply by being more flexible on time, texts, and tests, by introducing truly competent adults and giving each student what autonomy he or she needs in order to take a risk every now and then† (684). I know from my own experience that if I am challenged, and pushed to take a risk, that you can perform at your very best.If the students have to take a class with boring or dull material, than the teacher cannot expect the students to want to push themselves to do their best. Although our educational system has served us as a nation very well, the author believes that it has failed to prepare people for what lies ahead after schooling. According to Gatto, there are three main purposes for schooling, â€Å"1) To make good people, 2) To mak e good citizens, 3) To make each person his/her best† (685).Gatto believes that these values in and of themselves are not wrong, but that we can’t do enough to achieve them. The author adds the point that, â€Å"The main functions are to hold back and limit progress of the student†. I feel it is not just the educational system but the teaching as well. If there were more competent teachers that understood that the material they are mandated to teach is boring and ineffective, than they should change it, or at the very least suggest a change in material to the head of the department.If one of the purposes of our educational system is to make each person achieve his/her best, than the teachers should strive to make sure the students are getting the best possible product out there. In essence, Gatto’s â€Å"Against School† asserts that our educational system is boring and fails to allow the student to take risks by subjecting the student to the same ma terial that they either already know, or that the teachers themselves are bored with, and or don’t know enough about.After reading this essay, it is hard to disagree with what Gatto states. I believe that changing the material once in a while will allow the student to achieve higher expectations and to help the student to reach his/her personal best. Having competent teachers, will ensure the student has the best subject matter expert to be giving out the material. After all, it’s the student who suffers as he or she is there to gain the knowledge from the teacher; shouldn’t the student get the best? Gatto’s Against School â€Å"Gatto’s Against School† In John Taylor Gatto’s â€Å"Against School†, the author describes our educational system, from a teachers’ point of view, as boring. Not only are the students bored, but the teachers are as well. Gatto asserts that, â€Å"Teachers are themselves a product of the same twelve year compulsory school program that so thoroughly bore their students and school personnel†¦Ã¢â‚¬  (683). If the teachers aren’t happy with and are bored of the educational system, the students aren’t going to have the want or drive to learn.Students want to be engaged by the teachers. If the material they’re teaching isn’t reacting to the students than maybe it’s time for a change? Like Gatto, I believe that most students only want to learn about something that they have a vested interest in. If they don’ have any interest in it, then of course they are going to be bored. Gatto suggests ways of fixin g the â€Å"boredom† within the student.The author asserts that, â€Å"Instead of receiving schooling that bores them, we encourage the best qualities of youthfulness- curiosity, adventure, resilience, the capacity for surprising insight-simply by being more flexible on time, texts, and tests, by introducing truly competent adults and giving each student what autonomy he or she needs in order to take a risk every now and then† (684). I know from my own experience that if I am challenged, and pushed to take a risk, that you can perform at your very best.If the students have to take a class with boring or dull material, than the teacher cannot expect the students to want to push themselves to do their best. Although our educational system has served us as a nation very well, the author believes that it has failed to prepare people for what lies ahead after schooling. According to Gatto, there are three main purposes for schooling, â€Å"1) To make good people, 2) To mak e good citizens, 3) To make each person his/her best† (685).Gatto believes that these values in and of themselves are not wrong, but that we can’t do enough to achieve them. The author adds the point that, â€Å"The main functions are to hold back and limit progress of the student†. I feel it is not just the educational system but the teaching as well. If there were more competent teachers that understood that the material they are mandated to teach is boring and ineffective, than they should change it, or at the very least suggest a change in material to the head of the department.If one of the purposes of our educational system is to make each person achieve his/her best, than the teachers should strive to make sure the students are getting the best possible product out there. In essence, Gatto’s â€Å"Against School† asserts that our educational system is boring and fails to allow the student to take risks by subjecting the student to the same ma terial that they either already know, or that the teachers themselves are bored with, and or don’t know enough about.After reading this essay, it is hard to disagree with what Gatto states. I believe that changing the material once in a while will allow the student to achieve higher expectations and to help the student to reach his/her personal best. Having competent teachers, will ensure the student has the best subject matter expert to be giving out the material. After all, it’s the student who suffers as he or she is there to gain the knowledge from the teacher; shouldn’t the student get the best?

Principles of Marketing Exam Notes

Principles of Marketing Study Guide Mid-term Exam Fall 2012 Chapter 1 1. What is Marketing? a. The activity, set of institutions, and processes for creating, capturing, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. It requires thoughtful planning with an emphasis on the ethical implications of any of those decisions on society in general. 2. Marketing requires Product, Price, Place and Promotions decisions. b.The four Ps, or marketing mix, are the controllable set of activities that the firm uses to respond to the wants of its target markets. 3. What is value-based marketing? a. Value reflects the relationship of benefits to costs, or what the consumer gets for what he or she gives. In a marketing context, customers seek a fair return in goods and/or services for their hard-earned money and scarce time. They want products or services that meet their specific needs or wants and that are offered at competitiv e prices. 4. Marketing Impacts Various Stakeholders . Supply chain partners, whether they are manufacturers, wholesalers, retailers, or other intermediaries like transportation or warehousing companies, are involved in marketing to one another. Manufacturers sell merchandise to retailers, but the retailers often have to convince manufacturers to sell to them. 5. Marketing Enriches Society * Our people: Committed to excellence, passionate about achieving our goals, eagerly embracing new challenges. * Our strategy: Focused and consistent, delivers sustainable and dependable performance. Our business model: Resilient and proven, relevant in all economies, drives long-term health of the company. * Our brands: Recognized and loved around the world, in strong categories, responsive to advertising and brand building. Chapter 2 6. What is a Marketing Strategy? d. Identifies (1) a firm's target market(s), (2) a related marketing mix—its four Ps—and (3) the bases on which the fi rm plans to build a sustainable competitive advantage. 7. Building a Sustainable Competitive Advantage e. An advantage over the competition that is not easily copied and thus can be maintained over a long period of time.A competitive advantage acts like a wall that the firm has built around its position in a market. This wall makes it hard for outside competitors to contact customers inside—otherwise known as the marketer's target market. 8. The Marketing Plan f. a written document composed of an analysis of the current marketing situation, opportunities and threats for the firm, marketing objectives and strategy specified in terms of the four Ps, action programs, and projected or proforma income (and other financial) statements.The three major phases of the marketing plan are planning, implementation, and control. g. Step 1 of the planning phase. The part of the strategic marketing planning process when marketing executives, in conjunction with other top managers, (1) define the mission or vision of the business and (2) evaluate the situation by assessing how various players, both in and outside the organization, affect the firm's potential for success. , marketing executives, in conjunction with other top managers, define the mission and/or vision of the business. (Step 2). In the implementation phase.The part of the strategic marketing planning process when marketing managers (1) identify and evaluate different opportunities by engaging in segmentation, targeting, and positioning (see STP) and (2) implement the marketing mix using the four Ps. , marketing managers identify and evaluate different opportunities by engaging in a process known as segmentation, targeting, and positioning (STP) (Step 3). They then are responsible for implementing the marketing mix using the four Ps (Step 4). Finally, the control phase. The part of the strategic marketing planning process when managers evaluate the erformance of the marketing strategy and take any necessary corrective actions. Entails evaluating the performance of the marketing strategy using marketing metrics and taking any necessary corrective actions (Step 5). 9. Growth Strategies h. A market penetration s growth strategy that employs the existing marketing mix and focuses the firm's efforts on existing customers. Such a growth strategy might be achieved by attracting new consumers to the firm's current target market or encouraging current customers to patronize the firm more often or buy more merchandise on each visit. i.A market development growth strategy that employs the existing marketing offering to reach new market segments, whether domestic or international. International expansion generally is riskier than domestic expansion because firms must deal with differences in government regulations, cultural traditions, supply chains, and language. j. Product development growth strategy that offers a new product or service to a firm's current target market. k. A diversification gr owth strategy whereby a firm introduces a new product or service to a market segment that it does not currently serve.Diversification opportunities may be either related or unrelated. In a related diversification growth strategy whereby the current target market and/or marketing mix shares something in common with the new opportunity. In other words, the firm might be able to purchase from existing vendors, use the same distribution and/or management information system, or advertise in the same newspapers to target markets that are similar to their current consumers. l. In an unrelated diversification growth strategy whereby a new business lacks any common elements with the present business.Unrelated diversifications do not capitalize on core strengths associated either with markets or with products. Thus, they would be viewed as being very risky. Chapter 3 10. Why People Act Unethically m. All of us vary in the way we view more complex situations, depending on our ethical understan dings. 11. Ethics and Corporate Social Responsibility n. Corporate social responsibility refers to the voluntary actions taken by a company to address the ethical, social, and environmental impacts of its business operations and the concerns of its stakeholders. o.This notion goes beyond the individual ethics that we've discussed so far, but for a company to act in a socially responsible manner, the employees of the company must also first maintain high ethical standards and recognize how their individual decisions lead to optimal collective actions of the firm. Firms with strong ethical climates tend to be more socially responsible. 12. A Framework for Ethical Decision Making p. 13. Integrating Ethics into Marketing Strategy q. Marketers can introduce ethics at the beginning of the planning process simply by including ethical statements in the firm's mission or vision statements. . In the implementation phase of the marketing strategy, when firms are identifying potential markets a nd how to successfully deliver the 4Ps to them, firms must consider several ethical issues. Chapter 4 14. The Immediate Environment s. t. In the immediate environment, the first factor that affects the consumer is the firm itself. Successful marketing firms focus on satisfying customer needs that match their core competencies. Competition also significantly affects consumers in the immediate environment.It is therefore critical that marketers understand their firm's competitors, including their strengths, weaknesses, and likely reactions to the marketing activities that their own firm undertakes. Few firms operate in isolation. For example, automobile manufacturers collaborate with suppliers of sheet metal, tire manufacturers, component part makers, unions, transport companies, and dealerships to produce and market their automobiles successfully. Parties that work with the focal firm are its corporate partners. 15. Macro-environmental Factors u. Macro environmental factors Aspects o f the external environment that ffect a company's business, such as the culture, demographics (age, gender, and race), social issues, technological advances, economic situation, and political/regulatory environment. 16. Corporate Social Responsibility v. Chapter 5 17. The Consumer Decision Process w. x. 18. Factors Influencing the Consumer Decision Process y. The consumer decision process can be influenced by several factors. First are the elements of the marketing mix, which we discuss throughout this book. Second are psychological factors, which are influences internal to the customer, such as motives, attitudes, perception, and learning.Third, social factors, such as family, reference groups, and culture, also influence the decision process. Fourth, there are situational factors, such as the specific purchase situation, a particular shopping situation, or temporal state (the time of day), that affect the decision process. 19. Involvement and Consumer Buying Decisions z. Consumers engage in two types of buying processes/decisions depending on their level of involvement: extended problem solving for high-priced or risky goods; and limited problem solving, which includes impulse buying and habitual decision making. {.Involvement is the consumer's interest in a product or service. Chapter 6 20. B2B Markets |. 21. The Business to Business Buying Process }. 22. Factors affecting the Buying Process ~. The Buying Center i. The buying center is a group of people typically responsible for the buying decisions in large organizations. Participants can range from employees who have a formal role in purchasing decisions (i. e. , the purchasing or procurement department) to members of the design team that is specifying the particular equipment or raw material needed by employees who will be using a new machine that is being ordered.All these employees are likely to play different roles in the buying process, which vendors must understand and adapt to in their marketing an d sales efforts. ii. One or more people may take on a certain role, or one person may take on more than one of the following roles: (1) initiator: The buying center participant who first suggests buying the particular product or service. , the person who first suggests buying the particular product or service; (2) influencer: The buying center participant whose views influence other members of the buying center in making the final decision. the person whose views influence other members of the buying center in making the final decision; (3) decider: The buying center participant who ultimately determines any part of or the entire buying decision—whether to buy, what to buy, how to buy, or where to buy. , the person who ultimately determines any part of or the entire buying decision—whether to buy, what to buy, how to buy, or where to buy; (4) buyer: The buying center participant who handles the paperwork of the actual purchase. the person who handles the paperwork of t he actual purchase; (5) user: The person who consumes or uses the product or service purchased by the buying center. , the person who consumes or uses the product or service; and (6) gatekeeper: The buying center participant who controls information or access to decision makers and influencers. , the person who controls information or access, or both, to decision makers and influencers. . Organizational Culture iii. ———————————————— A firm's organizational culture reflects the set of values, traditions, and customs that guide a firm's employees' behavior. The firm's culture often comprises a set of unspoken guidelines that employees share with one another through various work situations. . Buying Situations In a new buy a purchase of a good or service for the first time; the buying decision is likely to be quite involved because the buyer or the buying organization does n ot have any experience with the item.A modified rebuy refers to when the buyer has purchased a similar product in the past but has decided to change some specifications, such as the desired price, quality level, customer service level, options, or so forth. Straight rebuys refers to when the buyer or buying organization simply buys additional units of products that have previously been purchased. A tremendous amount of B2B purchases are likely to fall in the straight rebuy category. Chapter 9 23. The Marketing Research Process . The first step is to define objectives and research needs, which sounds so simple that managers often gloss over it.But this step is crucial to the success of any research project because, quite basically, the research must answer those questions that are important for making decisions. In the second step, designing the research project, researchers identify the type of data that is needed, whether primary or secondary, on the basis of the objectives of the project from Step 1, and then determine the type of research that enables them to collect those data. The third step involves deciding on the data collection process and collecting the data.The process usually starts with exploratory research methods such as observation, in-depth interviews, or focus groups. The information gleaned from the exploratory research is then used in conclusive research, which may include a survey, an experiment, or the use of scanner and panel data. The fourth step is to analyze and interpret the data and develop insights. The fifth and final step is to develop an action plan and implementation. Although these steps appear to progress linearly, researchers often work backward and forward throughout the process as they learn at each step. 4. Secondary Data and Primary Data . Primary: Data collected to address specific research needs. . Secondary: Pieces of information that have already been collected from other sources and are readily available. 25. Explor atory Research . Attempts to begin to understand the phenomenon of interest, also provides initial information when the problem lacks any clear definition. 26. Conclusive Research . Provides the information needed to confirm preliminary insights, which managers can use to pursue appropriate courses of action.

re Hired!

â€Å"You’re Hired! Success Knows No Limitations† People with disabilities can be very successful people. They learn to cope with their disabilities and manage to lead normal lives. Their disabilities do not get the best of them; they get the best of their disabilities. They are able to live quality lives, even when it comes to the working world. Why is this? A survey has been taken and it asked employers what were their main reasons for wanting to hire people with disabilities and limitations. Employers say that their main reasons for hiring people, especially individuals with disabilities, are because they are looking for a diverse workforce, more marketing opportunities, and a more productive workforce. Just imagine employers actually look for workers who have disabilities. Hiring an individual with a disability makes they workforce more diverse and assorted. Many Employers acknowledge that having a diverse workforce is vital in order for a business to be successful. Employers recognize the disability as an asset and not a handicap. This makes the person with the disability feel appreciated. Thus they are more creative and more motivated to work. Hiring and individual with limitations or disabilities creates new marketing opportunities for a business. The employer is able to develop new ideas in which to their business can expand and grow greatly. By employing people with disabilities, an employer can more effectively position his or herself to develop products and services that are more likely to sell to a diverse customer base. This in result brings large and considerable long-term profit increases. Employing persons with disabilities is great for a business because individuals with disabilities are always great workers. Employers reported that individuals with disabilities are as capable and productive as individuals without disabilities. The individuals who have limitations are timely, punctual, task co... 're Hired! Free Essays on You\'re Hired! â€Å"You’re Hired! Success Knows No Limitations† People with disabilities can be very successful people. They learn to cope with their disabilities and manage to lead normal lives. Their disabilities do not get the best of them; they get the best of their disabilities. They are able to live quality lives, even when it comes to the working world. Why is this? A survey has been taken and it asked employers what were their main reasons for wanting to hire people with disabilities and limitations. Employers say that their main reasons for hiring people, especially individuals with disabilities, are because they are looking for a diverse workforce, more marketing opportunities, and a more productive workforce. Just imagine employers actually look for workers who have disabilities. Hiring an individual with a disability makes they workforce more diverse and assorted. Many Employers acknowledge that having a diverse workforce is vital in order for a business to be successful. Employers recognize the disability as an asset and not a handicap. This makes the person with the disability feel appreciated. Thus they are more creative and more motivated to work. Hiring and individual with limitations or disabilities creates new marketing opportunities for a business. The employer is able to develop new ideas in which to their business can expand and grow greatly. By employing people with disabilities, an employer can more effectively position his or herself to develop products and services that are more likely to sell to a diverse customer base. This in result brings large and considerable long-term profit increases. Employing persons with disabilities is great for a business because individuals with disabilities are always great workers. Employers reported that individuals with disabilities are as capable and productive as individuals without disabilities. The individuals who have limitations are timely, punctual, task co...

How to Write a Personal Narrative

How to Write a Personal Narrative The personal narrative essay can be the most enjoyable type of assignment to write because it  provides you with  an opportunity  to share a meaningful event from your life.  After all, how often do you get to tell funny stories or brag about a great experience and receive school credit for it? Think of a Memorable Event   A personal narrative can focus on any event, whether it is one that lasted  a few seconds or spanned  a few years. Your topic can reflect your personality, or it can reveal an event that shaped your outlook and opinions. Your story should have a clear point. If nothing comes to mind, try one of these examples:   A learning experience that challenged and changed you;A new discovery that came about in an interesting way;Something funny that happened to you  or your family;A lesson you learned the hard way. Planning Your Narrative Start this process with a brainstorming session,  taking a few moments to scribble  down several memorable events from your life. Remember, this doesn’t have to be high drama: Your event could be anything from blowing your first bubble gum bubble to getting lost in the woods. If you think your life doesnt have that many interesting events, try to come up with one or more examples for  each of the following: Times you laughed the hardestTimes you felt sorry for your actionsPainful memoriesTimes you were surprisedScariest moments Next, look over your  list of events and narrow your choices by selecting those that have a clear chronological pattern, and those that would enable you to use colorful, entertaining, or interesting details and descriptions.   Finally, decide if your topic has a point. A funny story might represent irony in life or a lesson learned in a comical way; a scary story might demonstrate how you learned from a mistake.  Decide on the point of your final topic and keep it in mind as you write. Show, Don’t Tell   Your story should be written in the first-person point of view. In a narrative, the writer is the storyteller, so you can write this through your own eyes and ears. Make the reader experience what you experienced- not just  read what you experienced. Do this by imagining that you are reliving your event. As you think about your story, describe on paper what you see, hear, smell, and feel, as follows: Describing Actions Dont say: My sister ran off. Instead, say: My sister jumped a foot in the air and disappeared behind the closest tree. Describing Moods Dont say: Everyone felt on edge. Instead, say: We were all afraid to breathe. Nobody made a sound. Elements to Include Write your story in chronological order. Make a brief outline showing the sequence of events before you begin to write the narrative. This will keep you on track. Your story should include the following: Characters: Who are the people involved in your story? What are their significant character traits? Tense: Your story already happened, so, generally, write in the past tense. Some writers are effective in telling stories in the present tense- but that usually isnt a good idea. Voice: Are you attempting to be funny, somber, or serious? Are you telling the story of your 5-year-old self? Conflict: Any good story should have a conflict, which can come in many forms. Conflict can be between you and your neighbor’s dog, or it can be two feelings you are experiencing at one time, like guilt versus the need to be popular. Descriptive language: Make an effort to broaden your vocabulary and use expressions, techniques, and words that you don’t normally use. This will make your paper more entertaining and interesting, and it will make you a better writer. Your main point: The story you write should come to a satisfying or interesting end. Do not attempt to describe an obvious lesson  directly- it should come from observations and discoveries. Dont say: I learned not to make judgments about people based on their appearances. Instead, say: Maybe the next time I bump into an elderly lady  with greenish skin and a large, crooked nose, Ill greet her with a smile. Even if she is clutching  a warped and twisted  broomstick.

Validity of research Essay Example | Topics and Well Written Essays - 500 words

Validity of research - Essay Example The study conclusions not only reflect the main aim of the research but also reveal the impact of formal and informal learning in major enterprises in Scotland. The research was conducted through semi-structured interviews with the managers as well as line managers. Observing the employees was another method of doing the research to ensure the unspoken details regarding company websites and annual reports were covered. Data collection and analysis was performed through interviews and observation which were appropriate for the study. However, another more effective and efficient method of doing the same would have been through the use of questionnaires, because the study involved various companies in different geographic areas. The researchers did have impacts on the study as they came up with other findings regarding lifelong learning in European countries through formal and informal learning. The timing of the study is one of the factors that impacted the findings of the study as it determines the method of data collection and analysis. Further research on small companies should be necessary to draw a better conclusion for the study because there are more small companies in European countries. The study by Swain and Hammond (2010) examines outcomes and motivations of higher education students who take part-time classes in UK. The study was successful in measuring and testing the efficiency of the research. The study has explored and measured other details regarding part-time students in UK including their mental health difficulties and their daily routine. The conclusion gives details of the provision of high quality tuition for both part-time students and mature learners in UK, which reflects the aim of the research. The research was conducted via data collection and analysis through face to face interviews in various locations, including the students’ homes and their place of work. Face to face

Chinese judiciary independence Essay Example | Topics and Well Written Essays - 1750 words

Chinese judiciary independence - Essay Example In a simpler way, making a complete and legitimate judgment has three procedures in China. Firstly, Public Security Organs apply the approval from Procuratorate to arrest suspects after they gather evidence. Second, Procuratorate would review the evidence. If they don’t think have enough evidence by the law to arrest criminal suspects, Procuratorate will disapprove the arrest. If they consider the evidence as enough, they will approve Public Security Organs to arrest the suspects. Then, Procuratorate transfers these cases to the court for prosecution. However, if Procuratorate consider that case should not prosecutable, then it drops the charges. Finally, the court makes a judicial decision and result after receiving cases from Procuratorate. Procuratorate can apply counter appeal if they don’t think the court’s judicial decision is fair and correct. The case then gets a retrial or transfer to the higher court to review. The Supreme Peoples Court is the highest j udicial organ. After it makes judicial decisions, people cannot apply counter appeal. Disapproval Arrest rate, Disapproval Prosecution Rate, and the quantity of Counter-appeal earlier mentioned as the three representative and important data at the beginning, are all respectively produced from the above three judgment procedures. If the value of the data is large, that means the level of judiciary independence is high. If they are small, that means the level of judiciary independence is low. I will compare the three data sets from different periods and areas to draw a conclusion on whether the Chinese judiciary has had any change and improvement in the past two decades. Disapproval Arrest Rate is only produced after the Public Security Organs apply the approval to arrest suspects, but the Procuratorate fails to approve it. It is the proportion of the disapproval arrest quantity divided by the whole quantity of the application to arrest. In terms of time, the average of

CRM and Sales Management Assignment Example | Topics and Well Written Essays - 1500 words

CRM and Sales Management - Assignment Example Secondly, the changes in the business environment may require adjustments in the approaches to the application of the 4Ps, which would mean that it is not the overhaul of the marketing mix that forms the solution to the ever changing business environment, but the approach in its application. Lastly, the continued application of the marketing mix limits the development of further market controllable factors, which are more plausible to suit the current marketing environment. In the light of this, it becomes essential to distinguish what informs the current business environment, and creates the prospective of fulfilling the marketing need; consumer satisfaction (Belohlavek, 2008 p23). In arguing out this case, this discussion supports the proposition that the marketing mix is inadequate in the changing marketing environment, and thus needs revision to incorporate the presently developed, yet vital controllable factors that are influencing the survival and suitability of a commodity in the market. The marketing mix is composed of four business environmental components, namely price, product, place and promotion. These components can be controlled in order to enhance consumer satisfaction, through a product offering that meets customers’ expectation in terms of its affordability, ability to satisfy the existing consumer needs, accessibility of the product to the consumers and the efficient channels through which the consumer is made aware of the product (Bowman & Gatignon, p12). The traditional proposition is that, if the product fulfills all the four aspects mentioned above, then it was suitably placed in the market, and thus would survive the tides of ever changing business environment. However, it has become apparent that the marketing mix is no longer sufficient to enable a product or any brand overcome the waves of the ever-changing business environment, since the customers’ needs, preferences and priorities are also constantly changing (Prenzel, 2010 p56). According to Professor Koichi Shimizu's 7Cs Compass Model, the concept of place is no longer the most relevant aspect of modern day marketing, but rather convenience (Luudicke, 2006 p72). As opposed to ensuring that the supply chain is most appropriate to connect the producer and the consumer, the emphasis is now making the purchasing experience for the consumers more convenient. For example, Amazon.com is one of the organizations that deal in offering its products over the internet, which has placed more emphasis on convenience than on place (Wenderoth, 2009 p87). This is because, such an organization does not rely on a physical distribution channel, but on the internet, which requires complete customer understanding, before a purchase is made from their site. While it would be most beneficial for the organizations offering physical tangible products to improve the supply and distribution chain, it would be more beneficial for the online organizations offering their pro duct over the internet to improve convenience and the purchasing experience of the customers (Burgers, 2008 p11). Therefore, while the distribution channels formed the basis of place as the component of the traditional marketing mix, convenience informs the basis of the digital and online marketing organizations. Therefore, there is a need to include convenience among the component of the marketing mix, to cater for the current growth in digital

Social Worker Burnout Studied

Social Worker Burnout Studied Social Worker Burnout Studied(Fall 2003) AUTHOR-ABSTRACT:For the past 30 years, researchers and practitioners have been concerned about the impact of work stress experienced by social workers. Although research on burnout has been a useful field of exploration, a new concern has arisen about work stresses specifically associated with work with victims of trauma. The concept of vicarious trauma provides insights into the stresses of this particular kind of work. Like the burnout research, early research on vicarious trauma has identified both personal and organizational correlates. In this article, the authors review the growing literature on the organizational components of vicarious trauma and suggest changes in organizational culture, workload, group support, supervision, self-care, education, and work environment that may help prevent vicarious trauma in staff. BODY: WHETHER SHAPING PUBLIC POLICY or providing services to individuals, families, and communities, social workers are fully engaged with todays social problems. This difficult work can take an emotional and psychological toll on the worker (Davies, 1998; Gibson, McGrath, Reid, 1989). This stress comes not only from responding to people in pain and crisis; characteristics of the organization also contribute to the stress (Sze Ivker, 1986). This occupational stress has been examined primarily in terms of burnout (Maslach, 1993), but recent research in the field of trauma has identified stresses unique to that work. These stresses have been conceptualized as vicarious trauma (McCann Pearlman, 1990b; Pearlman Saakvitne, 1995a, 1995b). To date, most research has focused on the individual characteristics thought to contribute to vicarious trauma. There has been less focus on the organizational structures that may contribute. In this article, we draw on the research on organizational correlates of burnout as a background for examining the research on vicarious trauma and then outline various organizational strategies suggested by practitioners working with trauma survivors to prevent vicarious trauma. This discussion is informed by a qualitative study of counselors working with victims of domestic violence (Bell, 1998, 1999) that suggested the importance of the work environment, among other issues, in the development of vicarious trauma. Quotations by counselors from that study will be used to illustrate the discussion. Organizational Correlates of Burnout Maslach (1993) described burnout as having three dimensions: (a) emotional exhaustion; (b) depersonalization, defined as a negative attitude towards clients, a personal detachment, or loss of ideals; and (c) reduced personal accomplishment and commitment to the profession. Burnout has been conceptualized as a process rather than a condition or state, and some have theorized that it progresses sequentially through each of these dimensions (Maslach, 1993). Maslach and others have examined the individual, interpersonal, and organizational characteristics that contribute to burnout. Of particular interest to this discussion is the finding that organizations can either promote job satisfaction or contribute to burnout (Soderfeldt, Soderfeldt, Warg, 1995). Unsupportive administration, lack of professional challenge, low salaries, and difficulties encountered in providing client services are predictive of higher burnout rates (Arches, 1991; Beck, 1987; Himle, Jayaratne, Thyness, 1986). In dividual staff members suffer, and the resulting loss of experienced staff can diminish the quality of client services (Arches, 1991). This research has helped identify organizational supports that could be effective in buffering or mediating burnout and point to workplace characteristics that may also prevent vicarious trauma. Vicarious Trauma Recently, the occupational stress of social workers working with trauma survivors has begun to receive attention (Cunningham, 1999; Dalton, 2001; Regehr Cadell, 1999). Some authors are beginning to suggest that trauma theory has important utility in understanding the burnout experience of social workers working in child protection and with HIV-infected populations (Horwitz, 1998; Wade, Beckerman, Stein, 1996). Many theorists have speculated that the emotional impact of this type of traumatic material is contagious and can be transmitted through the process of empathy (Figley, 1995; Pearlman Saakvitne, 1995a; Stamm, 1995), as in this example from an experienced social worker talking about counseling women in a family service agency: Some times after a session, I will be traumatized.I will feel over whelmed, and I can remember a particular situation with a sexually abused person where II just didnt want to hear any more of her stories about what actually happened.She seemed to want to continue to tell me those over and over and I remember just feeling almost contaminated,like,you know,like I was abused. You know? And so I set limits withher a fter some super vision about that but tracked her in a different way.It hink it has an impact. Im just not sure of what(a squoted in Bell,1998) In the past 10 years, the emotional impact of working with trauma survivors has been examined under several constructs: compassion fatigue (Figley, 1995), secondary traumatic stress (Figley, 1993; Stamm, 1995), and vicarious trauma (McCann Pearlman, 1990b; Pearlman Saakvitne, 1995a, 1995b). These constructs have been compared and debated (Pearlman Saakvitne, 1995a; Stamm, 1995), and a full discussion of them is outside the scope o f this article. The majority of the empirical studies in this area have used the vicarious trauma construct. For this reason, the term vicarious trauma will generally be used throughout this article unless another term has been used specifically in the research cited. Vicarious trauma has been defined as the transformation that occurs in the inner experience of the therapist [or worker] that comes about as a result of empathic engagement with clients trauma material (Pearlman Saakvitne, 1995a, p. 31). Vicarious trauma can result in physiological symptoms that resemble posttraumatic stress reactions, which may manifest themselves either in the form of intrusive symptoms, such as flashbacks, night-mares, and obsessive thoughts, or in the form of constrictive symptoms, such as numbing and disassociation (Beaton Murphy, 1995). It may also result in disruptions to important beliefs, called cognitive schemas, that individuals hold about themselves, other people, and the world (McCann Pearlman, 1990b; Pearlman Saakvitne, 1995a, 1995b), as in the following example from a young worker in a battered womens shelter: I think you see the worst of people, working herethe worst of what people do to each other. And I think when you do nt have proper resource stop rocess that,to work through it, to underst and it or put it in some kind of context, it just leaves you feeling a little baffle dabout whats going on out there, and the way things work in the world and your role in all of that.(asquotedin Bell,1999,p.175) Although some of the numbing symptoms of vicarious trauma bear some resemblance to burnout and may in fact result in burnout over time, research on therapists has also begun to establish vicarious trauma as a distinct concept from burnout (Figley, 1995; Pearlman Saakvitne, 1995a). Unlike the construct of burnout, the construct of vicarious trauma was developed from and is clinically grounded in trauma theory, specifically constructivist self-development theory (McCann Pearlman, 1990b). In several studies, burnout and general stress levels were not related to exposure to traumatized client s, whereas measures of trauma exposure and vicarious trauma were related (Kassam-Adams, 1995; Schauben Frazier, 1995). Thus, burnout alone does not appear to capture the effects of trauma as an occupational stressor. Although vicarious trauma may present with elements of emotional exhaustion, depersonalization, and reduced personal accomplishment, it also has effects that are unique and specific to trauma work. Many professionals risk vicarious trauma through their contact with traumatized people or material that contains graphic images of trauma. Studies have indicated that approximately 38% of social workers experience moderate to high levels of secondary traumatic stress (Cornille Meyers, 1999; Dalton, 2001). In addition, emergency workers (Leseca, 1996; McCammon, Durham, Allison, Williamson, 1988; Wagner, Heinrichs, Ehlert, 1998), nurses (Joinson, 1992), police officers (Follette, Polusny, Milbeck, 1994), sexual assault counselors (Johnson Hunter, 1997; Regehr Cadell, 1999; Schauben Frazier, 1995), child protective service workers (Cornille Meyers, 1999), and trauma therapists (Chrestman, 1995; Follette et al., 1994; Kassam-Adams, 1995; Pearlman Mac Ian,1995) have all been documented as developing symptomology quite similar to acute and posttraumatic stress reactions as a result of their second-hand exposure to traumatic material. Recent studies of trauma therapists have begun to explore some of the factors involved in the development of vicarious trauma. Therapist exposure to traumatic client material has been found to be an important predictor for symptoms of traumatic stress and, in some cases, of disrupted beliefs about self and others. In a survey of 148 counselors, Schauben and Frazier (1995) found that those who worked with a higher percentage of sexual violence survivors reported more symptoms of posttraumatic stress disorder and greater disruptions in their beliefs about themselves and others than did counselors seeing fewer survivors. The researchers tied these symptoms of trauma counselors to a number of factors. Most commonly, counselors said that hearing the trauma story and experiencing the pain of survivors was emotionally draining. Second, many counselors felt that the counseling process was more difficult when working with trauma survivors, who tended to have more problems trusting and working in a therapeutic relationship than clients who were not traumatized. Finally, some counselors found the work more difficult because of the institutional barriers within the legal, and mental health systems that their clients were forced to navigate. Similar findings emerged when researchers compared the stress level of sexual assault counselors with that of counselors who worked with a more general client population (Johnson Hunter, 1997). Not only did sexual assault counselors show greater evidence of stress, but their work stress also contributed to personal relationship difficulties at home. The impact of the therapists own history of abuse on current report of vicarious trauma are unclear. Pearlman and MacIan (1995) reported significantly more vicarious trauma symptoms in 60% of the therapists they surveyed who reported a personal history of trauma. However, Schauben and Frazier (1995) found that counselors with a history of victimization were not more distressed by working with survivors than were counselors without such a history. Pearlman and Mac Ian found that therapists without a trauma history were more likely to report intrusive imagery than those with a history. Follette et al. (1994) found that mental health professionals with a significant history of childhood physical or sexual abuse did not experience significantly more negative responses to child sexual abuse survivor clients than those without such a history. They also reported significantly more positive coping strategies. However, the comparison group of law enforcement personnel with childhood abuse his tories who also worked with sexual abuse survivors showed significantly more distress than the mental health professionals. The researchers hypothesized that the use of personal therapy by 59.1% of the mental health professionals versus 15.6% of the law enforcement professionals may have accounted for the difference. Increased time spent with traumatized clients seems to increase the risk of stress reactions in mental health professionals (Chrestman, 1995; Pearlman Mac Ian, 1995). Furthermore, spending time in other work activities decreases the risk. Having a more diverse caseload with a greater variety of client problems and participating in research, education, and outreach also appear to mediate the effects of traumatic exposure. Age and experience are inversely correlated with the development of vicarious trauma. Younger and less experienced counselors exhibit the highest levels of distress (Arvay Uhlemann, 1996; Pearlman Mac Ian, 1995). They may have had less opportunity to integrate traumatic stories and experiences into their belief systems, as well as to develop effective coping strategies for dealing with the effects of vicarious trauma than have older and more experienced therapists (Neumann Gamble, 1995). Such was the case of this experienced counselor who worked with battered women in the court system: It hink for somebody who doesnt do this type of work it would be extreme lystressful, but after twelve years, Ive justIve handled so many cases and dealt with so many people, I know my limitation sand the courts limitations and I just dont get as worked up about each case as I used to.(as quoted in Bell, 1999,p.117) vicarious trauma can be considered a type of occupational hazard in settings where there are high levels of traumatized clients. As a result, organizations providing services to trauma victims have a practical and ethical responsibility to address this risk. Implications for Agency Administrative Response The primary focus of discussion about the prevention of vicarious trauma has been on the individual (for a good summary, see Yassen, 1995). However, as with burnout, the organizational context of trauma work has been discussed as a factor in the development of secondary trauma. Several authors have written about their own experiences in agencies that serve traumatized individuals. They have suggested both prevention and intervention strategies in the areas of organizational culture, workload, work environment, education, group support, supervision, and resources for self-care. Each of these will be discussed in turn below. Organizational Culture The values and culture of an organization set the expectations about the work. When the work includes contact with trauma, they also set the expectations about how workers will experience trauma and deal with it, both professionally and personally. Of primary concern is that organizations that serve trauma survivors, whether rape crisis centers, shelters for battered women, or programs that work with veterans, acknowledge the impact of trauma on the individual worker and the organization. As Rosenbloom, Pratt, and Pearlman (1995) wrote of their work at the Traumatic Stress Institute, We work together to develop an atmosphere in which it is considered inevitable to be affected by the work (p. 77). It is not uncommon for feelings and reactions generated by trauma to leave the social worker feeling ineffective, unskilled, and even powerless. An organizational culture that normalizes the effect of working with trauma survivors can provide a supportive environment for social workers to ad dress those effects in their own work and lives. It also gives permission for social workers to take care of themselves. Yassen (1995) provided an example of a potentially harmful norm that can frustrate workers attempts at self-care: In some settings, it may be assumed that if employees do not work overtime, they are not committed to their work, or that clinicians who do not take vacations are more committed to their work than are others (p. 201). A supportive organization is one that not only allows for vacations, but also creates opportunities for social workers to vary their caseload and work activities, take time off for illness, participate in continuing education, and make time for other self-care activities. Small agencies might signal their commitment to staff by making staff self-care a part of the mission statement, understanding that ultimately it does affect client care. Administrators might also monitor staff vacation time and encourage staff with too much accrued time to take time off. Self-care issues could be addressed in staff meetings, and opportunities for continuing education could be circulated to staff. In social work agencies, which typically operate with inadequate resources and relentless service demands, such commitments, regardless of how small, are not inconsequential. Workload Research has shown that having a more diverse caseload is associated with decreased vicarious trauma (Chrestman, 1995). Such diversity can help the social worker keep the traumatic material in perspective and prevent the formation of a traumatic worldview (Pearlman Saakvitne, 1995a). Agencies could develop intake procedures that attempt to distribute clients among staff in a way that pays attention to the risk of vicarious trauma certain clients might present to workers. When possible, trauma cases should be distributed among a number of social workers who possess the necessary skills (Dutton Rubinstein, 1995; Regehr Cadell, 1999; Wade et al., 1996). In addition, social workers whose primary job is to provide direct services to traumatized people may benefit from opportunities to participate in social change activities (Regehr Cadell, 1999). Agencies that do not already provide such services might consider providing community education and outreach or working to influence policy. Such activities can provide a sense of hope and empowerment that can be energizing and can neutralize some of the negative effects of trauma work. Organizations can also maintain an attitude of respect (Pearlman Saakvitne, 1995b, p. 170) for both clients and workers by acknowledging that work with trauma survivors often involves multiple, long-term services. Organizations that are proactive in developing or linking clients with adjunct servicessuch as self-help groups, experienced medical professionals for medication, in- and out-patient hospitalization, and resources for paying for these serviceswill support not only clients, but also decrease the workload of their staff (Pearlman Saakvitne, 1995b). Developing collaborations between agencies that work with traumatized clients can provide material support and prevent a sense of isolation and frustration at having to go it alone. Work Environment A safe, comfortable, and private work environment is crucial for those social workers in settings that may expose them to violence (Pearlman Saakvitne, 1995b; Yassen, 1995). Some work sites, such as shelters or agencies located in high-crime neighborhoods, are so dangerous that workers may actually experience primary trauma, rather than vicarious trauma. In a sample of 210 licensed social workers, Dalton (2001) found that 57.6% had been threatened by a client or member of a clients family, and 16.6% had been physically or sexually assaulted by a client or member of the clients family. Being threatened by a client or a member of a clients family was strongly correlated with compassion fatigue. Although it is more of a challenge in certain settings, protecting workers safety should be the primary concern of agency administration. Paying for security systems or security guards may be a necessary cost of doing business for some agencies that provide services to traumatized individuals. Failing that, agencies may consider developing a buddy system for coworkers so that if one worker is threatened by a client, another can summon the police. In addition to attention to basic safety, Pearlman and Saakvitne (1995b) have suggested that workers need to have personally meaningful items in their workplace. These can include pictures of their children or of places they have visited, scenes of nature or quotes that help them remember who they are and why they do this work. One hotline worker described her use of such an item: When itsare alintense call, I kind of hunch over the phone and kind of like focus here on my[computer screen]and I some times try to consciously tell my self to sit back and look at one of my pictures that I have up to remind me of happier times.(asquotedin Bell,1998) Agency administrators can encourage staff to make these small investments in their work environment. By placing inspiring posters or pictures of scenic environments (rather than agency rules and regulations) in the waiting rooms, staff meeting rooms, and break rooms, the organization can model the importance of the personal in the professional. In addition, workers also need places for rest at the job site, such as a break room that is separate from clients (Yassen, 1995). With a space such as this, the organization could address the self-care needs of staff by providing a coffee maker, soft music, and comfortable furniture. Education Trauma-specific education also diminishes the potential of vicarious trauma. Information can help individuals to name their experience and provide a framework for understanding and responding to it. Training settings, such as schools of social work, have a responsibility to provide this information to field interns entering placements where they will encounter trauma (Pearlman Saakvitne, 1995b). Dalton (2001) found that social workers with masters degrees had lower levels of secondary traumatic stress compared with those with baccalaureate degrees. This difference suggests that the type of clinical training available in masters programs, such as information about client empowerment, self-care, and recognizing destructive behaviors, may be a missing but important part of training social workers in baccalaureate programs to prevent secondary stress and vicarious trauma. Efforts to educate staff about vicarious trauma can begin in the job interview (Urquiza, Wyatt, Goodlin-Jones, 1997). Agencies have a duty to warn applicants of the potential risks of trauma work and to assess new workers resilience (Pearlman Saakvitne, 1995b). New employees can be educated about the risks and effects associated with trauma, as new and inexperienced workers are likely to experience the most impact (Chrestman, 1995; Neumann Gamble, 1995). Ongoing education about trauma theory and the effects of vicarious trauma can be included in staff training (Regehr Cadell, 1999; Urquiza et al., 1997) and discussed on an ongoing basis as part of staff meetings. Agencies can take advantage of the flourishing number of workshops on vicarious trauma at professional conferences in social work and other disciplines by sending a staff member for training and asking that worker to share what he or she has learned with the rest of the staff. This information provides a useful context a nd helps social workers to feel more competent and have more realistic expectations about what they can accomplish in their professional role. Preparation for a stressful event, when possible, protects individuals from the effect of stress (Chemtob et al., 1990). Learning new ways to address clients trauma may also help prevent vicarious trauma. Theories, such as constructivist self-development theory (McCann Pearlman, 1990a) on which the theory of vicarious trauma is based, maintain a dual focus between past traumas and the clients current strengths and resources. Working from a theoretical framework that acknowledges and enhances client strengths and focuses on solutions in the present can feel empowering for client and worker and reduce the risk of vicarious trauma. Group Support Both the burnout literature and the writings about vicarious trauma emphasize the importance of social support within the organization (Catherall, 1995; Munroe et al., 1995; Rosenbloom et al., 1995). Staff opportunities to debrief informally and process traumatic material with supervisors and peers are helpful (Horwitz, 1998; Regehr Cadell, 1999; Urquiza et al., 1997). Critical incident stress debriefing (Mitchell, 1983, as cited in Wollman, 1993) is a more formalized method for processing specific traumatic events but may be less helpful in managing repetitive or chronic traumatic material (Horwitz, 1998). Support can also take the form of coworkers help with paperwork or emergency backup. Time for social interaction between coworkers, such as celebrating birthdays or other events as well as organized team-building activities and staff retreats, can increase workers feeling of group cohesion and mutual support. Peer support groups may help because peers can often clarify colleagues insights, listen for and correct cognitive distortions, offer perspective/reframing, and relate to the emotional state of the social worker (Catherall, 1995). Group support can take a variety of forms, such as consultation, treatment teams, case conferences, or clinical seminars, and can be either peer led or professionally led. For example, shelter workers interviewed by Bell (1999) started a reading group and together read and discussed Pearlman and Saakvitnes (1995a) book, Trauma and the Therapist: Countertransference and Vicarious Traumatization in Psychotherapy With Incest Survivors. The group met after work on a regular basis. Group members learned about vicarious trauma and ways to deal with it in their own work and lives. The group cost the agency nothing, did not interfere with work, and provided an opportunity for workers to give each other much-needed support. Regardless of the form group support takes , Munroe et al. (1995) warned that it should be considered an adjunct to, not a substitute for, self-care or clinical supervision. There are some potential pitfalls of group support. One is the tendency toward groupthink and conformity (Munroe et al., 1995). Another is that members hearing about a coworkers distress may use distancing and victim-blaming as a defense mechanism. Peer groups and treatment teams also offer the opportunity for traumatic reenactments, such as splitting the group members into the roles of exploiter and exploited, that are so common in working with trauma survivors (Munroe et al., 1995). When groups are held within agencies, there is also the potential problem generated by conflicting roles in the group, such as a supervisor who is both supporter and evaluator or a coworker/supervisor who is also a friend. Finally, group members may be more rather than less traumatized by the necessity of hearing each others worst horror stories. Guzzino and Taxis (1995) have suggested a number of ways for members of such groups to talk about their experiences without further traumatizing group members through the use of psychodrama and art therapy. To further minimize the potential for problems in support groups, Catherall (1995) has suggested that group members discuss such a possibility before it happens and normalize the experience of vicarious trauma and its impact on the individual and the group. Supervision Effective supervision is an essential component of the prevention and healing of vicarious trauma. Responsible supervision creates a relationship in which the social worker feels safe in expressing fears, concerns, and inadequacies (Welfel, 1998). Organizations with a weekly group supervision format establish a venue in which traumatic material and the subsequent personal effect may be processed and normalized as part of the work of the organization. As one hotline worker said of the value of supervisory support in response to a stressful call: Its kind of like you have this big sack of rocks and every time you kind of tell someone about it you can, you know, give them a couple of your rocks and your sack gets lighter (as quoted in Bell, 1998). In addition to providing emotional support, supervisors can also teach staff about vicarious trauma in a way that is supportive, respectful, and sensitive to its effects (Pearlman Saakvitne, 1995b; Regehr Cadell, 1999; Rosenbloom et al., 1995; Urquiza et al., 1997). If at all possible, supervision and evaluation should be separate functions in an organization because a concern about evaluation might make a worker reluctant to bring up issues in his or her work with clients that might be signals of vicarious trauma. Dalton (2001) found that 9% of the variance in her study of social workers and secondary traumatic stress was related to supervision. Her results indicated that the number of times a worker received nonevaluative supervision and the number of hours of nonevaluative supervision were positively related to low levels of secondary traumatic stress. In situations where supervisors cannot separate the supervisory and evaluative functions, agency administrators might consider c ontracting with an outside consultant for trauma-specific supervision on either an individual or group basis. The cost of such preventive consultation might be well worth the cost savings that would result from decreased employee turnover or ineffectiveness as a result of vicarious trauma. Resources for Self-Care Agencies can make counseling resources available for all staff that interact with traumatic material (Regehr Cadell, 1999; Wade et al., 1996). If there are many employees encountering the same type of trauma in the agency or within the larger community, agencies may consider the feasibility of forming a peer support group, as discussed earlier. Workers also need health insurance that provides mental health coverage (Rosenbloom et al., 1995). Following is a quote from one young shelter worker who was seeing a therapist to deal with some of the challenges of her work: Its nice to be able to talk to an other professional person, It hink, who underst and salot of the crazy things that can happen working in as helter. It hink when you try to talk with your friends about it or family, they are horrified at some of the stories that you comeup with, so it help stoget feed back from an other professional who says, Oh,I know what youretalking about. Ive been there, and yes, that is very horrible.And mainly just to vent, just to be able to speak about it. To get it out, so it doesnt disrupt my life in other ways;in my sleep patterns or things like that.(asquotedin Bell,1998) Wade et al. (1996) also recommended that in addition to providing resources for therapy, organizations should provide opportunities for structured stress management and physical activities. Organizations with limited resources might consider exchanging training on areas of expertise with other agencies that have experts in stress management. Again, sending one staff member to a confere nce or workshop to learn stress management techniques and then asking that person to present what he or she learned to coworkers is a cost-effective way to circulate this information throughout an organization. Organizing something as simple as a walking or meditation group during the lunch hour or after work might also contribute to staff wellness at no cost. In summary, the physical and cultural environment of work may prevent or predispose social workers to vicarious trauma. Additional research is needed to understand how and to what degree social workers may be affected by the trauma they come into contact with in the workplace and which workplace variables are most salient. Furthermore, how vicarious trauma impacts the social workers relationship with clients is another fruitful area for study. Research that helps to clarify the relationship between vicarious trauma and burnout would also be useful in providing a clearer theoretical framework from which to make agency decisions. Conclusion Working with clients who have experienced traumatic events challenges many of the beliefs held in the dominant culture about justice and human cruelty. Being personally exposed to these realities can take a toll on social workers emotional resources and may effect their perceptions and worldviews in fundamental ways. Personal knowledge of oppre